A: We use high-quality, durable materials including stainless steel, sterling silver, and 18k gold plating. All of our products are nickel-free and hypoallergenic, making them suitable for sensitive skin.

A: We currently only ship to the United States.

A: We offer a 90-day return policy. If you are not satisfied with your purchase, you can return any unworn item in its original packaging within 90 days for a full refund. Please contact our customer service team to start a return.

A: Store your jewelry in a dry place, avoid contact with perfumes and lotions, and clean gently with a soft cloth. Detailed care instructions are included with each purchase.

A: We offer free shipping on all orders with delivery in 7-14 business days.

A: Our jewelry is made with nickel-free materials and is suitable for most people with sensitive skin. However, if you have specific allergies, please contact us before purchasing.

A: All DORATA jewellery is covered by a 1-year warranty against manufacturing defects. This warranty covers issues with craftsmanship but does not cover normal wear and tear, accidental damage, or lost items.

A: You can reach us via email at customersupport@doratajewellery.com or through our contact form. We respond to all inquiries within 24 hours, regardless of your location.